Receptionist/Office Support

Full Time; 12 month contract; 35 hours per week (working hours will be: 9 am to 5 pm, 12 pm to 8 pm [3 times per/wk])

Salary: $44,000 to $58,000 based on experience

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About The Agency

Jewish Family and Child Service (JF&CS) is a multi-service, client-centered, family service agency and a Children’s Aid Society. We are committed to supporting the healthy development of individuals, children, families, and communities through prevention, protection, counselling, education, and advocacy services, within the context of Jewish values. We foster a diverse, inclusive, and welcoming environment and encourage applicants from all backgrounds and identities to apply.

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About the Role

We are looking for a Receptionist and Office Support to join our team and provide administrative and reception support across our branches. This role is the main point of contact for program-related inquiries, both internally and externally, and includes client interaction, phone handling, and office maintenance.

 

This is a full-time, in-person position working 35 hours per week. The schedule includes a mix of daytime and evening shifts, with at least three evenings per week from 12:00 p.m. to 8:00 p.m., and other shifts scheduled during regular business hours from 9:00 a.m. to 5:00 p.m. Flexibility to work evenings and travel between branches is required.

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Key Responsibilities:

• Provide administrative support to Agency programs and teams.

• Coordinating program-related requests and maintaining client information in case management systems.

• Schedule, attend, and coordinate meetings (in-person and Zoom), including preparing agendas and recording minutes.

• Respond to inquiries from clients, visitors, and staff.

• Ensure accurate tracking and distribution of client-related vouchers (e.g., cheques, food vouchers, TTC tokens).

• Manage inbound/outbound mail, courier services, and electronic faxes.

• Assist with bulk mailings and maintain office supplies.

• Provide assistance with case file maintenance, including scanning.

• Perform other duties as assigned.

 

What You Will Bring:

• A post-secondary degree/diploma in Office Administration or a related field.

• Minimum of 2 years of office experience (non-profit experience is an asset).

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and case management software.

• Strong verbal communication skills for diverse interactions, including supporting clients and collaborating with referring partners.

• Excellent multitasking and organizational abilities.

• Fluency in Hebrew and/or Russian is required.

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If you are interested in applying for this position, please click "Apply Now" above to submit your resume and cover letter.
 
Jewish Family and Child Service is committed to the principle of equal opportunity in employment and welcomes candidates from diverse backgrounds. Accommodations during all phases of the hiring process will be made wherever possible. Please advise us if any accommodations are required. 
 
We thank all applicants for their interest; however, only those considered for an interview will be contacted.
To learn more about Jewish Family and Child Service, please visit: www.jfandcs.com | www.facebook.com/jfandcs