Receptionist

3 days a week;  21 hours per week

$24.50-$27.50 per hour 

Jewish Family and Child Service is a multi-service, client-centered agency, and a Children’s Aid Society supporting the healthy development of individuals, children, and families. JF&CS offers a competitive compensation and benefits package including dental, vision, and health coverage, a Healthcare Spending Account, and a defined benefit pension plan. We offer ample vacation and sick days and are closed on most Jewish and all Statutory holidays. We are conveniently located at 365 Bloor St E. ​

We are seeking a part-time Receptionist to provide administrative support to the Downtown Team. This position is the first point of contact for program related inquiries including responding to administrative needs of the team both internally and externally. 

Responsibilities:

  • Create a positive welcoming environment by greeting and assisting visitors, clients, staff, or other parties.

  • Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.

  • Maintain the reception, waiting area and meeting rooms in a tidy and presentable manner.

  • Perform a variety of general administrative duties in support of the branch’s programs and teams. 

  • Attend and/or coordinate meetings, prepare meeting agendas, take meeting minutes, and other administrative duties. 

  • Assist with data management and file maintenance both electronically and physically 

  • Maintain and ensure accurate tracking, distribution and balance of food vouchers and TTC tokens/tickets.

  • Administer and manage inbound/outbound mail, including priority post, packages, courier services and other correspondence.

  • Represent the Agency’s mission, vision and values in the community 

  • Perform other duties as assigned.

 

Qualifications:

  • Post-secondary degree/diploma in an Office Administration, related program

  • 2 years of related experience in administration working in social services or with a community agency

  • Superior telephone etiquette

  • Excellent verbal skills to liaise with a number of contacts including potentially hostile clients 

  • Ability to manage multiple priorities and requests

  • Adaptable, flexible, and responsive to ever-changing deadlines and circumstances.

  • Fluency in French/Russian/Hebrew will be considered an asset

 

Jewish Family and Child Service is committed to the principle of equal opportunity in employment. Accommodations during all phases of the hire process will be made wherever possible. Please advise us if any accommodations are required.

 

We thank all applicants for their interest; however, only those considered for an interview will be contacted.