To report child abuse or neglect, please call 416.638.7800 x 6234. Outside of regular business hours, please call our after-hours answering service at 1-800-404-1393 to be redirected to one of our staff. We are available 24 hours a day, 7 days a week.
notice regarding COVID-19
JF&CS has reopened the doors of the Lipa Green Centre to in-person appointments and walk-ins, allowing us to continue providing invaluable support to our community. As of March 6, 2023, our downtown branch is open to clients from Monday to Wednesday. We remain committed to the health and safety of both clients and staff and look forward to welcoming you back.
JF&CS would like to emphasize that your safety remains a top priority. We are working together as a team to ensure the transition to a hybrid service experience runs smoothly and successfully.
JF&CS will continue to provide fluid and flexible services and support for the community as changes in Public Health and Safety guidelines come to light and will consider these recommendations, along with community needs and vulnerabilities, when making decisions going forward. We ask that all visitors help to support these recommendations and practices.
The Important Information section in yellow outlines how JF&CS is limiting the spread of COVID-19. We ask that all visitors follow Public Health guidelines, even when not attending in-person appointments with our staff. We understand that additional effort is required to follow these measures, and if you have any questions or require assistance, please reach out to us at 416-638-7800.
Thank you for helping us remain safe during this transition.
Important Information
What is JF&CS doing to help prevent the spread of COVID-19 at our offices?
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Encouraging everyone in the building to wash their hands and/or use hand sanitizer frequently
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Asking clients and staff to stay home if they are sick and to reschedule their appointments
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Ongoing and regular cleaning of all high-touch surfaces in our offices and meeting rooms