Office Support – Holocaust Survivor Services (Russian Speaking)

Salary: $17 per hour; 3 month contract

Jewish Family and Child Service is a multi-service, client-centered agency, and a Children’s Aid Society supporting the healthy development of individuals, children, and families.  

Due to the current pandemic environment, this position is currently working remotely.

 

We are seeking an Office Support – Holocaust Survivor Services to provide intake and administrative support to the Holocaust Survivor Services Team. This position includes a combination of direct service activities and administrative support duties: providing administrative support to the Holocaust Survivor Services intake line, routing inquiries, collecting and processing and client documents, working with clients as a support to the intake function, as well as the day-to-day administrative support duties.  

 

Responsibilities:

  • Screen all inquiries for service; flags emergent issues for HSS Intake/social work staff and Manager

  • Ensure all calls are logged and tracked in the case management system.

  • Open new HSS assessments on the case management system from an administrative perspective

  • Process new assessments as per workflow, log and route calls

  • Contact clients to acknowledge new inquires and receipt of new/additional documents and create contact notes on the Agency’s case management system.

  • Collect, scans, and upload documents into client’s file on Agency case management system.

  • Provide administrative support including scheduling meetings, minute taking, etc.

  • Provide administrative supporting for HSS Committees and interagency  meetings

  • Compile, input and prepare statistical data in support of the Holocaust Survivor programs, services, partnerships, and funding applications

  • Perform other duties as assigned.

 

Qualifications:

  • Must be between the 18 and 30 years of age at the start of employment.

  • Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment.

  • Post-Secondary degree/diploma in an Office Administration, Social Work, and/or Social Science related program. 

  • Related experience in social services or working with a community agency.

  • Fluency in verbal Russian is required; ability to read and write in Russian is an asset.

  • High Proficiency in Microsoft Office Package (Word, Excel, Outlook and PowerPoint).

  • Working knowledge of office equipment such as Scanners, photocopiers, fax, etc.

 

Jewish Family and Child Service is committed to the principle of equal opportunity in employment. Accommodations during all phases of the hire process will be made wherever possible. Please advise us if any accommodations are required.

 

We thank all applicants for their interest; however, only those considered for an interview will be contacted.