Manager of Family Services – Domestic Violence

Full time

Salary Range based on experience

Jewish Family and Child Service is a multi-service, client-centered agency, and a Children’s Aid Society supporting the healthy development of individuals, children, and families. JF&CS offers a competitive compensation and benefits package including dental, vision, and health coverage, a Healthcare Spending Account, and a defined benefit pension plan. We offer ample vacation and sick days and are closed on most Jewish and all Statutory holidays. We are conveniently located at 4600 Bathurst Street. On the premises, you will find free parking, a daycare centre and a gym (with subsidized membership). We are conveniently located at 4600 Bathurst St in Toronto. 


We are seeking a Manager of Family Services – Domestic Violence who will be responsible for the development, management, support, and leadership of social work staff. Providing specialized services in Woman Abuse. This is a leadership position within the Agency that is responsible for ensuring the implementation of the Agency’s mission, vision and values as well as ensuring that services are aligned and client-centered.


The incumbent may also be responsible for managing the operations of the York Region Branch. due to the current pandemic environment this position is currently working remotely and is occasionally required to work from our offices.


The successful candidate will:​​

  • Lead, manage, and develop a team of social workers with complementary skills. 

  • Plan, develop, implement, and supervise the delivery of the Woman Abuse program. 

  • Oversee the full spectrum of services including crisis responses, safety planning, counselling, assessments, case management, etc. 

  • Utilize a variety of therapeutic modalities which encompass best practice and an Equity, Diversity, and Inclusion lens. 

  • Provide clinical supervision to workers on complex cases as required, ensuring they receive the support they need to make effective decisions. 

  • Ensure that all service delivery is effective, efficient, and responsive through the direct provision of services to clients in line with case management plans. 

  • Ensure the Woman Abuse team is consistently providing advocacy and support to survivors of violence 

  • Work with colleagues to develop strategies that support the agency’s strategic plan, which includes clear objectives, work plans, and measurable outcomes for the Woman Abuse program. 

  • Ensure that the best use possible is made of community resources in the formulation of care plans by developing effective connections with other agencies and services. 

  • Create equity focused, healthy workplace culture that is fair, consistent, and respectful while supporting the creation of an effective employee and leadership team representative of the diversity in the community. 

  • Oversee the implementation and management of program policies, procedures, and standards that are aligned with the Agency’s values and standards and adhere to accreditation (COA), current Ministry, and legislative requirements. 

  • Develop and administers program budgets; including the approval of program related expenditures as per Agency protocols. 

  • Maintain effective budgeting and fiscal management through forecasting and planning 

  • Perform other duties as assigned


  • Master’s Degree in Social Work, or related social services field. 

  • 5 years directly related experience including management or supervisory experience 

  • Registered member of OCSWSSW in good standing 

  • Knowledge of and commitment to implementing evidence-informed practice & programs 

  • Significant familiarity and experience with the Jewish community and its culture 

  • Understanding of and commitment to a client centric approach, equity, diversity & inclusion 

  • Experience in program and project management. 

  • Advanced understanding and experience working with clients from diverse backgrounds with mental health issues and an ability to help employees develop competence in this area 

  • Interpersonal skills, tact and diplomacy 

  • Comprehension of French or another language will be considered an asset

Jewish Family and Child Service is committed to the principle of equal opportunity in employment and welcomes candidates from diverse backgrounds. Accommodations during all phases of the hire process will be made wherever possible. Please advise us if any accommodations are required.  

We thank all applicants for their interest; however, only those considered for an interview will be contacted.