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notice from JF&CS regarding the coronavirus (COVID-19) 

Please check our website regularly for updates. We will continue to work with our communities as much as possible to support those who need us most at this critical time.

Support our Emergency Response Fund and your gift will ensure that JF&CS can respond to our community during these uncertain times.

Looking for helpful resources? We are here to help. 

Jewish Family and Child Service (JF&CS) is closely watching the coronavirus (COVID-19) situation. In our response, we are following the advice of Public Health authorities. Currently, the health risk associated with COVID-19 is high for the general population of Canada. Public health risk is continually reassessed as new information becomes available, and JF&CS will provide updates if the risk for COVID-19 changes.


Click here to learn about JF&CS' COVID-19 Response and Impact.

Update as of March 16, 2021.

IMPORTANT NOTICE: Children’s Aid Societies and Indigenous Child and Family Well-Being Agencies in Ontario ARE continuing their child protection services. We are NOT closed. Although agencies across the province have modified their business practices to respond to health and safety concerns, their core protection services continue. If any member of the public or professional have a concern about the safety and/or well-being of a child or youth under 18, they should immediately contact their local Children’s Aid Societies or Indigenous Child and Family Well-Being Agency. A list of local contact information for these agencies are available here:

On Monday December 21st, the Premier of Ontario announced a “Provincewide Shutdown” beginning on Boxing Day.  Here is part of Premier’s announcement: “As COVID-19 cases continue to rise at an alarming rate, the Ontario government, in consultation with the Chief Medical Officer of Health and other health experts, is imposing a Provincewide Shutdown. Additional restrictions will be put into place and reinforce that Ontarians should stay at home as much as possible to minimize transmission of the virus and prevent hospitals from becoming overwhelmed. The Provincewide Shutdown will go into effect as of Saturday, December 26, 2020, at 12:01 a.m.”

Please be advised that Jewish Family and Child Service will remain open during the entirety of the shutdown. Since the beginning of the pandemic, the majority of our 30+ programs and services have been offered virtually and/or remotely and this won’t change. Our mandated child welfare services will continue to operate and will include in-person contact when required. Following the holiday break, the Jerome D. Diamond Adolescent Centre will provide remote learning for all students until the government and Toronto District School Board allow for the resumption of classroom learning.

If you have any questions or require service, please don’t hesitate to contact us at 416-638-7800.

All services are being consolidated out of our Central Branch - Lipa Green Centre

4600 Bathurst Street, First Floor 

Toronto, Ontario |  M2R 3V3

There are physical office closures at the following locations:

One Open Door | York Region Branch (Joseph & Wolf Lebovic JCC ) 

Gordon S. Wolfe | Downtown Branch 

The Family Resource Centre (The FRC) and The Clothing Cupboard | 1 Promenade Circle 

Just A Second Shop is closed and the donation bins have been removed.

The following JF&CS Programs continue to run remotely and are accepting new referrals:

  • Intake

  • Single Session Counselling

  • Counselling

  • Child Welfare

  • Financial Assistance 

  • Poverty Reduction programs

  • School Social Work

  • Changing Family Program

  • Woman Abuse Services

  • LGBTQ+ parent support group

  • Chaplaincy Services

  • Volunteer Services (tutoring, Big/Little Program, friendly telephone check-ins, delivery drivers)

  • Virtual Groups & Workshops (please call Intake to confirm)

  • Hospice - counselling support, social work, spiritual care

  • Bereavement support* - individual grief counselling

  • Emergency financial assistance and support program for Holocaust Survivors

  • Restitution services for Holocaust Survivors (urgent matters)

  • Jerome D. Diamond Adolescent Centre (JDD) 

  • The Family Resource Centre (FRC) - outreach and online Circle Time accessible through Facebook

  • SupportAbility Program (formerly Family Support Program for families with children with disabilities)

Please see below for the list of JF&CS program closures:

Group programming, including:​​

  • Bagel Clubs;

  • Café Europa;

  • The Clothing Cupboard.

JF&CS  is now offering single session counselling to meet the immediate needs of individuals who require social work intervention to assist them in dealing with issues that have arisen due to the pandemic. Please call 416-638-7800 x 6234

JF&CS Jewish Hospice Program is accepting new referrals for bereavement support for those whose grieving experience has been impacted by COVID-19.

  • Service will be available to those who have experienced a death loss due to COVID-19, those who were not able to be with a loved one due to current precautions as well as those who recently experienced a death and do not have access to supports and mourning rituals due to the current situation. Individual grief counselling will  be provided by our social work team.

What we are doing

  • We are consistently monitoring Public Health updates on COVID-19

  • We are ensuring that all service areas have hand sanitizer and are cleaned regularly

  • We are still running programs and other service-related activities

What you can do

Similar to the flu, the best way to protect yourself is through prevention:

  • Clean your hands often with soap and water or alcohol-based hand sanitizer

  • Cover your mouth and nose with a sleeve/tissue when you sneeze or cough

  • Avoid touching your face (eyes, nose or mouth) with unwashed hands

  • Avoid contact with people who are sick

  • Stay home if you are sick and limit contact with others

If you notice symptoms of the virus (such as fever, cough, or difficulty breathing), it is advised that you contact TeleHealth Ontario (1-866-797-0000), your healthcare provider, and/or your local health authority.

We are monitoring the situation on an ongoing basis to ensure the safety of our community members, staff and families.

Please visit our website for future updates.

For more information:

For updates on COVID-19, we encourage you to visit the following sites:

For infection control information and resources, please visit the Public Services Health and Safety Association website.

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