centre of excellence

our team

Julie Borst

Quality Assurance Coordinator

Julie has been at Jewish Family & Child since 2002. She has been the Quality Assurance Coordinator at the agency since 2002. Prior to this Julie worked at B’nai Brith Canada as the Education Officer for Holocaust Education.

Julie has worked extensively and lead Jewish Family & Child through two accreditation processes with the Council on Accreditation (COA) which is an accrediting body located in New York City. This process involves consulting, advising and coordinating documentation to ensure JF&CS’s operations, programs and services are adhering to COA Standards.

Julie has taken the findings from each accreditation cycle and championed the implementation of improvements.  Julie has extensive background in the Ontario Health and Safety Act as she co-chairs the agency’s Health & Safety Committee. Other responsibilities include gaining the client’s voice through feedback in various forms of surveys. Julie holds a honours Bachelor of Science Degree in Human Biology and a Masters of Arts Degree in Holocaust History from the University of Toronto.

Jodi Klaiman

Marketing Specialist

Jodi Klaiman has been working at Jewish Family & Child since 2013. She is a well-rounded communications professional with multiple years of experience in marketing and development in both the non-profit and public sectors. Her creativity is apparent throughout all aspects of her life and is very passionate about making a difference in the community.


Jodi received her Bachelor of Arts degree in Sociology from Western University and a Post Graduate Certificate in Advertising Media Management from Centennial College. In her spare time, she enjoys being outdoors exploring nature, travelling the world and ordering food off of the kids menu.

Dr. Nikki Mann

Manager, Research &Evaluation

Dr. Nikki Mann is a social psychologist with more than a decade of experience in academic and organizational settings. Dr. Mann is energized by understanding how to use data to inform progress in social service development and how research findings that can be used for activism.

Nikki’s advanced training in human behaviour (e.g., personality, social psychology, prejudice, and motivation), statistical methods (e.g., multiple regression, factor analysis, and structural equation modeling), research design, and questionnaire development, coupled with her comfort in applying these skills with a host of stakeholders, allow her to bring a depth of insight to her work.

Nikki came to JF&CS from the Program Evaluation Unit in the York Institute for Health Research, where she worked closely with clients in a variety of social service settings (e.g. private schools for children on the PDD/Autism spectrum), treatment facilities for those struggling with addiction etc.). Prior to that, Nikki was at the University of Toronto, where she was a Research Associate in the Department of Psychology. Nikki received her Ph.D. in personality and social psychology from York University, in Toronto.

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Jewish Family & Child

4600 Bathurst St | 1st Floor

Toronto, ON   M2R 3V3




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