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Case Aide – Poverty Reduction

Full time; 12 month contract; 35 hours per week, potential evenings 

Salary: $57,000 to $76,000 based on experience


About The Agency

Jewish Family and Child Service is a multi-service, client-centered, family service agency and a Children’s Aid Society.   We support the healthy development of individuals, children, families, and communities through prevention, protection, counselling, and education and advocacy services, within the context of Jewish values.

About the Role

We are seeking a Case Aide – Poverty Reduction who provides assistance and guidance to the poverty reduction program to support vulnerable clients with their financial assistance, case goals and daily living tasks. This position will have a combination of direct service activities in working with clients, advocacy and referral to community resources, as well as administrative tasks related to assisting clients.



  • Assist clients with their goals by assisting with budgeting, making financial requests, and connecting them to other community based organizations

  • Manage a full caseload and provide case management supports to assigned individuals 

  • Participate in delivering services related to poverty reduction clients including completing financial assistance requests, conducting check-ins, and ensuring long-term clients maintain their stability. 

  • Assist clients with accessing community-based services as required

  • Provide administration and coordination support in relation to multi-service cases as needed

  • Support and advocate on behalf of clients to ensure they have access to services within the Agency and in the community

  • Represent the Agency’s mission, vision and values in the community

  • Perform other duties as assigned



  • Post Secondary degree/diploma in a related human services field and/or at least 5 years experience in a human services agency performing similar duties.

  • 2 years of related experience working in social services or with a community agency. 

  • Valid Ontario Driver’s license and access to a vehicle

  • Excellent communication and interpersonal skills

  • Must be a team player and detail-oriented

  • Comprehension of French or another language reflecting the local community will be considered an asset

If you are interested in applying for this position, please submit your resume and cover letter. 
Jewish Family and Child Service is committed to the principle of equal opportunity in employment and welcomes candidates from diverse backgrounds. Accommodations during all phases of the hiring process will be made wherever possible. Please advise us if any accommodations are required. 
We thank all applicants for their interest; however, only those considered for an interview will be contacted.
To learn more about Jewish Family and Child Service, please visit: |

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