Research and Evaluation

The research and evaluation approach at Jewish Family & Child is focused on ensuring that our Agency is continually striving toward delivering the highest quality and most efficient services possible so that the best possible outcomes can be achieved for our clients. To achieve this, we have embraced the principles of Utilization-Focused Evaluation (Patton, 2008), which include the following:

  • Research and evaluation must be useful to all stakeholders
  • Research and evaluation allows for multiple perspectives regarding the value of a program or service and what is meant by success
  • At all stages, the research and evaluation process must be fuelled by a collaborative, participatory approach that increases stakeholder buy-in and ownership over research and evaluation activities

Applying these principles is crucial to building our Agency’s capacity for sustainable research and evaluation. Long-term sustainability is only possible when stakeholders have a real impact on the development and implementation of research and evaluation activities, and when they play a central role in defining their usefulness.

For more information about research and evaluation at Jewish Family & Child, please contact:
Linda Yuval, Ph.D.
Director, Evaluation & Outcomes | 416.638.7800 x 6239

Evaluating the Processes and Outcomes of a Day Treatment Program and Mental Health Treatment Centre:
The Jerome D. Diamond Adolescent Centre

This report summarizes the Jerome D. Diamond Adolescent Centre (JDD) evaluation, which was conducted during the 2010-2011 academic year. The JDD, founded in 1974, is a day treatment and mental health treatment centre owned and operated by Jewish Family & Child (JF&CS), and provided in partnership with the Toronto District School Board (TDSB) as a Section 23 program.

The JDD provides services to youth between the ages of 12 and 17 who are experiencing psychological and/or academic challenges. Up to 34 students can be enrolled per academic year, with a yearly average of between 28 to 34 students. Counselling services are provided to students and their parents, legal guardians, siblings, and other family members. On average, approximately 50 family members receive counselling per academic year. The centre is staffed by a multi-disciplinary professional team consisting of four special education teachers, two social workers, four child and youth workers, a transition support worker, an administrative assistant, a manager, and a consulting psychiatrist/psychologist.


Evaluating the Financial Assistance Programs Delivered By:
Jewish Family & Child (JF&CS) and JIAS (Jewish Immigrant Aid Services) Toronto

“I faced being homeless and had no hope for my future. JF&CS has given me dignity and the ability to plan a better future.”

This is the voice of a client served by two unique programs funded by UJA Federation of Greater Toronto: the Supplementary Financial Assistance Program (SFAP), delivered by Jewish Family & Child (JF&CS), which provides financial assistance, counselling, advocacy, and rehabilitation services to the poorest members of our community; and the Financial Supplementation Program (FSP), delivered by JIAS Toronto, which provides financial assistance to newcomers as they rebuild their lives in a new country, and works with them to develop their employment and/or educational goals. In 2011, both programs underwent a comprehensive and objective evaluation to measure their efficiency and effectiveness.

Toronto’s Jewish community has a long history of tzedakah, of performing acts of charity and philanthropy for those in need. This program evaluation makes a number of recommendations for improving our approach to helping the most vulnerable in our community. Implementing these recommendations will allow us to build on our success, and to pursue the highest form of tzedakah: to enable clients to become independent and self-reliant



The complete report will be available online soon.